Customer Service

Shipping information

SHIPPING METHODS English Greek Japanese

We ship worldwide via DHL.
As per International Laws regulating Commerce and Trade of imports and exports all orders are shipped out of Athens, Greece, with an OFFICIAL INVOICE declaring the exact total of merchandise purchased in Euro.

 

Destination

Service

Orders
over 300 €

Orders
below 300 €

Athens

ELTA courier

5 Euros

5 Euros

Rest of Greece

ELTA courier

5 Euros

5 Euros

 

Europe

DHL

Check Delivery Charges Chart

Check Delivery Charges Chart

Rest of the World

DHL

Check Delivery Charges Chart

Check Delivery Charges Chart

*Free Shipping for Orders within EU does not apply on sale items.

Destination

Delivery Time

Athens

1-2 working days

Rest of Greece

2-3 working days

Europe

2-5 working days

Rest of the World

7-9 working days (Depending on Custom's Authorities)

 

IT IS ILLEGAL TO DECLARE LOWER VALUES OR THE ITEMS AS GIFTS AS PER INTERNATIONAL IMPORT REGULATIONS.


Shipping to Greece, Cyprus and European Union Countries : Prices and invoices include VAT (Value Added Tax).Payments are in Euro. During summer months delays may occur since our stores are located in greek islands as well. 

Shipping to the rest of the World : Prices and invoices do not include VAT (Value Added Tax) and do not include import fees which must be paid upon delivery. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to ; payment of these is necessary to release your order from customs on arrival. Payments are in Euro.

ORDER TRACKING FOR ORDERS DISPATCHED IN EUROPEAN COUNTRIES AND REST OF THE WORLD.

Once your order has been shipped, you will receive email confirmation from DHL that your order has been dispatched and the tracking number.

After shipping you cannot cancel your order. 

 

DELIVERY CHARGE CHART

Find below the delivery costs for each country. Make sure that you have read the shipping methods information.

COUNTRY

COST

Afghanistan

60 €

Albania

35 €

Algeria

80 €

American Samoa

80 €

Andorra

35 €

Anguilla

80 €

Antigua and Barbuda

80 €

Argentina

80 €

Armenia

60 €

Aruba

80 €

Australia

60 €

Austria

35 €

Azerbaijan

60 €

Azores

35 €

Bahamas

80 €

Bahrain

60 €

Bangladesh

80 €

Barbados

80 €

Barbuda (Antigua)

80 €

Belarus (Byelorussia)

35 €

Belgium

35 €

Belize

80 €

Benin

80 €

Bermuda

80 €

Bhutan

80 €

Bolivia

80 €

Bonaire

80 €

Bosnia-Herzegovina

35 €

Botswana

80 €

Brazil

80 €

British Virgin Islands

80 €

Brunei

80 €

Bulgaria

35 €

Burkina Faso

80 €

Burundi

80 €

Cambodia

80 €

Cameroon

80 €

Canada

45 €

Canary Islands

60 €

Cape Verde Islands

80 €

Cayman Islands

80 €

Central African Republic

80 €

Ceuta

60 €

Chad

80 €

Channel Islands (Guernsey)

35 €

Channel Islands (Jersey)

35 €

Chile

80 €

China, People's Republic of

60 €

Colombia

80 €

Comoros

80 €

Congo (Brazzaville)

80 €

Congo, Democratic republic of

80 €

Cook Islands

80 €

Costa Rica

80 €

Croatia

35 €

Curaçao

80 €

Cyprus

35 €

Czech Republic

35 €

Denmark

35 €

Djibouti

80 €

Dominica

80 €

Dominican Republic

80 €

East Timor

80 €

Ecuador

80 €

Egypt

60 €

El Salvador

80 €

England

65 €

Equatorial Guinea

80 €

Eritrea

80 €

Estonia

35 €

Ethiopia

60 €

Faroe Islands

60 €

Fiji

80 €

Finland

35 €

France

35 €

French Guyana

80 €

French Polynesia

80 €

Gabon

80 €

Gambia

80 €

Gaza (West Bank)

60 €

Georgia

60 €

Germany

35 €

Ghana

80 €

Gibraltar

35 €

Greenland

60 €

Grenada

80 €

Guadeloupe

80 €

Guam

80 €

Guatemala

80 €

Guinea

80 €

Guinea Bissau

80 €

Guyana

80 €

Haiti

80 €

Honduras

80 €

Hong Kong

80 €

Hungary

35 €

Iceland

60 €

India

60 €

Indonesia

60 €

Iraq

60 €

Ireland, Republic of

35 €

Israel

60 €

Italy

35 €

Ivory Coast (Côte d'Ivoire)

80 €

Jamaica

80 €

Japan

60 €

Jordan

60 €

Kazakhstan

60 €

Kenya

60 €

Kiribati

80 €

Korea, South

60 €

Kosovo

35 €

Kosrae (Micronesia, Federated States of)

80 €

Kuwait

60 €

Kyrgyzstan

60 €

Laos

80 €

Latvia

35 €

Lebanon

60 €

Lesotho

60 €

Liberia

80 €

Libya

80 €

Liechtenstein

35 €

Lithuania

35 €

Luxembourg

35 €

Macau

80 €

Macedonia (FYROM)

35 €

Madagascar

80 €

Madeira

35 €

Malawi

80 €

Malaysia

60 €

Maldives

80 €

Mali

80 €

Malta

35 €

Marshall Islands

80 €

Martinique

80 €

Mauritania

80 €

Mauritius

80 €

Mayotte

80 €

Melilla

60 €

Mexico

60 €

Micronesia (Federated States of)

80 €

Moldova

35 €

Monaco

35 €

Mongolia

60 €

Montenegro

35 €

Montserrat

80 €

Morocco

80 €

Mozambique

80 €

Namibia

80 €

Nepal

80 €

Netherlands, The (Holland)

35 €

Nevis (St. Kitts)

80 €

New Caledonia

80 €

New Zealand

60 €

Nicaragua

80 €

Niger

80 €

Nigeria

60 €

Northern Ireland

35 €

Northern Ireland

35 €

Northern Mariana Islands

80 €

Norway

35 €

Oman

60 €

Pakistan

60 €

Palau

80 €

Panama

80 €

Papua New Guinea

80 €

Paraguay

80 €

Peru

80 €

Philippines

60 €

Poland

35 €

Ponape (Micronesia, Federated States of)

80 €

Portugal (Excluding Azores and Madeira)

35 €

Qatar

60 €

Reunion

80 €

Romania

35 €

Rota (Northern Mariana Islands)

80 €

Rwanda

80 €

Saba

80 €

Saipan (Northern Mariana Islands)

80 €

Samoa

80 €

San Marino

35 €

Saudi Arabia

60 €

Scotland

35 €

Scotland

35 €

Senegal

80 €

Serbia

35 €

Seychelles

80 €

Sierra Leone

80 €

Singapore

60 €

Slovak Republic

35 €

Slovenia

35 €

Solomon Islands

80 €

South Africa

60 €

Spain (excluding Canary Islands, Ceuta and Melilla)

35 €

Sri Lanka

80 €

St. Barthelemy

80 €

St. Christopher (St. Kitts)

80 €

St. Croix (US Virgin Islands)

80 €

St. Eustatius

80 €

St. John (US Virgin Islands)

80 €

St. Kitts (St. Christopher)

80 €

St. Lucia

80 €

St. Maarten

80 €

St. Martin (Guadeloupe)

80 €

St. Thomas (US Virgin Islands)

80 €

St. Vincent and the Grenadines

80 €

Suriname

80 €

Swaziland

60 €

Sweden

35 €

Switzerland

65 €

Tahiti

80 €

Taiwan

60 €

Tajikistan

60 €

Tanzania

80 €

Thailand

60 €

Tinian (Northern Mariana Islands)

80 €

Togo

80 €

Tonga

80 €

Tortola (British Virgin Islands)

80 €

Trinidad and Tobago

80 €

Truk (Micronesia, Federated States of)

80 €

Tunisia

80 €

Turkey

35 €

Turkmenistan

60 €

Turks and Caicos Islands

80 €

Tuvalu

80 €

Uganda

80 €

Ukraine

35 €

Union Island (St. Vincent and the Grenadines)

80 €

United Arab Emirates

60 €

United States

55-60 €

Uruguay

80 €

Uzbekistan

60 €

Vanuatu

80 €

Venezuela

80 €

Vietnam

60 €

Virgin Gorda (British Virgin Islands)

80 €

Virgin Islands (US)

80 €

Wales

35 €

Wales

35 €

Wallis and Futuna Islands

80 €

West Bank (Gaza)

60 €

Yap (Micronesia, Federated States of)

80 €

Yemen, Republic of

60 €

Zambia

80 €

Zimbabwe

80 €

 

 
SHIPPING INFORMATION

Orders are shipped from our headquarters in Athens, Greece, Monday  – Friday from 10am – 2pm (CET). Orders placed on Friday evening, Saturday, Sunday and Monday until 9am, will be processed on Tuesday morning.

When the customer chooses as payment method Payment On Delivery (valid only for Greece), the customer will have to pay in cash upon delivery or on collection from any store.

Please note that we aim to dispatch all orders within 24 hours, but sometimes it may take up to 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

 

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